Self-Service: Not Just for Employees
When HRIS self-service is brought up, it is usually thought of as an option that is available to employees. Employee self-service generally gets all of the attention because it takes time to ease the workforce into adoption and can make some ground breaking changes.
However, manager self-service is available wherever employee self-service is and can really make some organizational improvements if it is used to its highest potential. The following are a few ways that managers can use HRIS self-service to improve the company and make their jobs easier.
Share and Highlight Company Policies
Whenever a policy change occurs, it can be tough to alert all employees using manual methods. Handouts are generally more likely to get thrown away than read. With self-service, sharing policy changes – or even simply highlighting existing policies that are relevant to recent occurrences – is as simple as cutting and pasting text into a message and sharing via the HRIS.
Use Messaging Options for Feedback
Frequent feedback is a rising star in the HR world, with many publications extolling the virtues of weekly, monthly, or even more frequent feedback (increased productivity, improved employee satisfaction, etc). Messaging options available through HRIS can make it easy for managers to interact with employees in an instant when there is feedback to provide.
Post Schedules on Public Forums or Employee Portals
Posting schedules on public forums that are available to all managers and employees or in self-service portals can save managers time while allowing employees to see schedules instantly and re-check as needed. Being able to make schedules available online can reduce errors, no-call-no-shows, and overall absences. If online scheduling is available through manager self-service, this option can add to HRIS value.
Utilize Time-Off Request Workflow Options
Time-off requests may seem to be easy to handle from an outside perspective, but can actually become rather troublesome at times. Hand-written time-off requests may become lost or may be tough to read. Scheduling in time-off requests and figuring out employee PTO balances adds extra complexity.
Manager self-service may make time-off requests much easier to handle by keeping the requests electronic and organized in one place. If scheduling software is integrated with self-service, time off requests can be checked for feasibility in an instant and denied, approved, or passed on to other departments for approval. The status of the request can be communicated to the employee every step of the way.
Become More Aware of HR Matters
HR matters like training, employee compensation, and turnover concerns affect the way that employees work for managers, so being able to find out information about these issues through self-service can help managers to better control the workforce. Having the ability to pass workflows (like merit increase requests) along to HR using the HRIS can also relieve bottlenecks and save time.
In order to facilitate adoption and encourage managers to take advantage of the opportunities that self-service options offer, it is important to drum up enthusiasm and carefully manage the change. Taking the same care with promoting manager self-service options as with employee self-service options can help your company to get the most from your HRIS.
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