When you acquire and implement an HRIS, you likely have dreams of the system enhancing your productivity. Thus, it can become very frustrating if the system begins to do the opposite, bogging down processes and making tasks take longer. Instead of scrapping the system and going back to manually doing things, pinpointing the issues can help you on your way to solving the problems and reaching those productivity heights that you had dreamed of.
Outdated hardware may not be able to live up to the demands of modern cloud-based software. If the HRIS is mainly being used in the office, it is important to make sure your hardware can handle the bandwidth consumption required for the software. The internet speed may also have to be upgraded to support the system.
Trying to keep several legacy systems that do not interact and are not compatible with your new system can be a hassle for users. Having to log out of one system and into another to retrieve information is time consuming and can hamper productivity by making it more difficult to analyze data. Selecting one HRIS that can do it all or choosing a system that links your legacy systems together can create a more user friendly experience that boosts productivity.
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Data may be incorrect for a number of reasons such as user error, duplicate entry, and improper deletion. If data such as employee information, number of employees, or number of applicants is wrong, it can throw off your reports and make it more difficult to use your analytics in a constructive way. Periodically running through system data and asking employees to make sure their own information is correct can help to mitigate this issue.
Customization can help to make an HRIS easier to look at and use, but bad customization can do the opposite. If users can’t find the options that they need to complete their daily tasks or if they are overwhelmed with options that they don’t need, it can make tasks take longer. If dashboards are choked with graphics and text, it can also make the system take more time to move from one option to the next.
Poor Vendor Support
Some issues are bound to crop up with any HRIS, but good vendor support and relations can help to solve problems quickly before they impede productivity or affect the business. If the vendor is not easy to contact or cannot provide the help that you need to get the system back on track, your system may be rendered useless for a time and your productivity may be frozen. Thoroughly research the vendor before acquiring a system, because vendor support can be extremely valuable when system errors occur.
An HRIS can only be effective in boosting productivity if a little effort is put into making sure the system is running well and the data is clean. A slow system can cause frustration and anxiety for users, detracting from employee satisfaction and decreasing productivity in many ways. Regularly perform system maintenance and watch out for the issues above to continuously get the best use of your HRIS.
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