While a smooth HRIS go-live isn’t the end-all, be-all for gauging the success of a HRIS, it is definitely one strong indication of a successfully planned and executed HRIS implementation project. While there is still the time test of how much more efficient the workplace will run after the HRIS has been in place and been regularly used for a while, a smooth go-live can go a long way towards winning the HRIS favor with the employees. When the employees are on board and loving the new HRIS, the entire organizational transition will be easier.
The following are a few tips that will help to ensure a hassle-free HRIS go live.
Plan, List, and Follow
The best laid plans will not indefinitely ensure a successful project, but a poorly prepared or underdeveloped plan will most likely spell doom. To make sure that everyone is on the same page, the HRIS implementation plan should be written down and communicated thoroughly, so that everyone involved understands their part. The plan should also be followed as well as possible, making changes to the plan and communicating them as needed depending on the way that the steps actually work out.
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Test and Retest
After the data has been transferred to the new system, the appointed testers should test and retest the system to catch any errors or issues before the system is rolled out to the rest of the organization. The data should be reviewed extensively so that any erroneous information is not only corrected, but the formula that caused the error is identified and fixed. The testers should also intentionally make errors to see how easy they are to fix within the system.
Heed and Respond to Preliminary Feedback
When the test group gives feedback about the system, this feedback should be viewed as pure gold, not a road block on the path. Fixing and responding to issues for a small test group is much easier than fixing issues for hundreds of employees as they try to use the system for real business needs. After all of the preliminary feedback has been heeded and responded to in a way that satisfies the testers, it is time to flip the switch and go live.
Keep the Enthusiasm Alive
It is easy to let the enthusiasm die out after the rigorous data transfer, training, and testing that leads up to the go live date. However, enthusiasm can help to carry the organization through the go live more smoothly. It may help to have a sort of “pep rally” style meeting on the day that the HRIS goes live so that everyone is pumped up and ready to see what the new system can do when used for real results.
Offer Extensive Support
Figuring out what type of support will be offered during and after the HRIS goes live will help to smooth out any remaining bumps in the road. There are many different types of HRIS support that you can offer, including training guides and automatic reminders that will help to refresh everything that users learned in training.
Perhaps the most important type of support, however, is actual human support offered by the testers or vendor representatives that are experts on the system. Making these system experts available throughout the go-live date and for at least a week afterward, rather than tying them up with other tasks, will help to make the go-live less stressful and ensure greater success.