Virtual reality (VR) is still in early stages. The technology is somewhat clunky and requires users to purchase some expensive equipment. A few companies have decided that the benefits of using HR for training outweigh the costs, however.
VR can be used in a variety of industries. When used for training, managers must acquire equipment that allows trainees a 360 degree view of a location. This allows companies to create a highly personalized experience that will replicate a real scenario that an employee may encounter.
Giving trainees the opportunity to view a location as it may appear, to make decisions in real time, and see the effects of those decisions, can provide several potential benefits.
Give Trainees a Realistic Experience
New employees often go into a job with some preconceived notions about what they will encounter. At least some expectations generally turn out to be incorrect. VR helps new employees get a more realistic feel for what they will be experiencing than some other training mediums.
Whether training for a new position or updating training to stay fresh and sharp, employees may also get to experience things that would be difficult to replicate using other methods. For example, some hospitals are using VR to train new doctors to relay bad news to a patients’ family. While this could be accomplished using role playing or two dimensional training programs, the new doctors may not feel as empathetic and engaged.
Avoid Potential Dangers
Some jobs include hazards that become more dangerous with a lack of experience and training. Performing surgery, flying a plane, operating heavy machinery, and even cooking using oil and flames can be dangerous for someone that is an amateur. VR allows people to acquire some experience with these tasks in a safe way before training in the real world.
Reduce Impact of Training on Operations
On-the-job training can bog down operations. Having a trainee handle an experience with a client or customer is usually unavoidable, as it has historically been the best way to provide hands-on training. However, it may leave the client or customer feeling like they have been slighted or may even give them a poor perception of your company. Trainees may also make mistakes that lead to a loss of product.
VR makes it possible to give employees that hands-on training without the risks to your operation. They can run through very realistic scenarios that will allow them to make mistakes and practice without costing your organization.
Boost Employees’ Confidence
Using VR to experience realistic situations that they will face on the job can help boost employees’ confidence when they actually experience these situations. They may feel better prepared and calmer, which will improve the way they handle the situation and will also help them stay content with the job. Employees may feel more valued having experienced training that a company invested money and effort into to help them to be adequately equipped for their job.
Link VR and HRIS Training
VR can be a helpful tool for training, but shouldn’t exist in a vacuum. Linking VR to HRIS can help you to keep track of employee skills and training so that you can address skills gaps, optimize succession planning, and train for success.